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The big picture: How to build a CRM strategy | MyCustomer

Jan 18, 2017 ... ... provided that it operates within the framework of a customer-centric strategy. ...
And even those that do have a CRM strategy would be wise to ...

CRM Strategy, Planning, and Implementation | Smartsheet

New advancements in CRM technology provided methods for building customer-
centered strategies that work for the new customer relationship framework that ...

The CRM Frameworks/Models : IDIC, QCI, Value Chain ...

Customer Relationship Management CRM strategy framework. Buttle (2001)
provides a Customer Relationship Management CRM value chain that identifies
a ...